Frequently asked questions
1
Why should I hire a professional boiler engineer?
Hiring a professional boiler engineer ensures that the installation and maintenance are done correctly, reducing the risk of potential hazards and extending the lifespan of your boiler.
2
How often should I have my boiler serviced?
It is recommended to have your boiler serviced annually to ensure optimal performance, safety, and to catch any potential issues before they become major problems.
3
What are the signs that my boiler needs repair?
Common signs include strange noises, leaks, irregular heating, a drop in pressure, or an increase in energy bills. If you notice any of these issues, contact a boiler engineer immediately.
4
How long does a boiler installation take?
The duration of a boiler installation varies based on factors like the type of boiler, the complexity of the installation, and the existing setup. Generally, it can take anywhere from one to three days.
5
Are you certified and insured?
Yes, I am fully certified, licensed, and insured, ensuring the highest level of expertise and protection for our customers.
6
What types of boilers do you install and repair?
We install and repair a wide range of boilers, including gas, LPG, combi, system, and regular boilers from reputable manufacturers.
7
What is the best way to maintain my boiler between services?
Regularly check the pressure, keep the area around the boiler clean, and make sure the ventilation is unobstructed. Additionally, bleed your radiators if needed and have your boiler serviced annually.
8
Can I attempt to fix my boiler myself?
We strongly advise against attempting DIY repairs on your boiler, as it can be dangerous and may void the warranty. Leave the repairs to qualified professionals.
9
Do you offer emergency boiler repair services?
No, we do not provide 24/7 emergency boiler repair services at this time.
10
How can I improve the energy efficiency of my boiler?
You can improve energy efficiency by installing a programmable thermostat, bleeding your radiators, insulating the pipes, and scheduling regular maintenance.
11
Do you offer any warranties on your boiler installations?
Yes, we provide warranties on both the boiler itself and our installation work. Please inquire about specific warranty details.
12
Can you help me choose the right boiler for my home?
Absolutely! We can assess your home's needs and recommend the most suitable boiler type and size for your requirements.
13
What areas do you serve?
We serve customers in Ashford, Kent and the surrounding areas. Feel free to contact us to check if your location is covered.
CONTACT US
07743 796719